December 10, 2016

:: About the IVPD


Celebrating 13 years of service to the SA veterinary industry 2002 to 2015 

The Institute of Veterinary Practice celebrates its 13th year of service to the veterinary industry in South Africa. The success of the Institute has, in no small way, been due to the support and contributions made by our members in the sharing of their knowledge and expertise with fellow members plus the unfailing efforts made by the IVPD to introduce sound business principles to the South African veterinary industry whilst maintaining the highest standard of integrity and transparency.

To those practices that have not yet joined, the IVPD invites you to consider just a few of the benefits listed below, currently enjoyed by our members.   Besides bringing together like-minded practitioners at our quarterly meetings and annual congresses, the Institute has:

  • Negotiated through the Nedbank Group, special banking and card rates for members. (Compare your current credit and debit card rates with those enjoyed by our members -  1.85% on credit cards, 0.75% on debit cards and Amex 3%)
  • Established the IVPD Provident Fund, which gives excellent benefits to member practices joining this Fund
  • Started the IVPD Funeral Fund which offers a stand-alone benefit of R10 000 for only R19 per month to the level of staff in need of assistance
  • Opened the IVPD Private investment Fund to members with those who joined from the start enjoying a 66.6% return on investment
  • Developed educational courses for Practice Managers, Veterinary Nurses, Kennel Assistants and Retail Management in Johannesburg, Durban and Cape Town 
  • Entered into an agreement with PRS & Associates resulting in over R200 000 of bad debts being recovered for IVPD members in 2015 alone
  • Negotiated short term insurance to include additional cover for Public and Products Liability – an important requirement due to the introduction of the new Consumer Protection Act
  • Commencing in 2008, held annual Business Congresses with eminent speakers sourced from South Africa, Australia and the United Kingdom.
  • Stressed to the SAVC the importance for veterinarians and their staff to attend business congresses and workshops resulting in the granting of full structured CPD points for delegates attending approved IVPD business congresses.

If you are serious about taking your practice to the next level, joining the IVPD is the most positive step you can take towards achieving your goals and growing your bottom line.   Don’t delay, contact Erica de Groot for details on becoming a member and start enjoying substantial savings and receiving constructive business ideas and benefits brought to you by the leading business veterinary Institute specifically geared toward your industry.

Click here to read Budgie's Blog on the need to market the verterinary profession

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:: Calendar of events



Online/Social Media Marketing



As we are all well aware the world around us is changing and online/mobile and social media play a big role in business.  It is important that you keep up to date with these opportunities. As per your request we are proud to bring you a full day seminar around this exciting field.

360 Marketing are experts in their field and have received numerous awards and are linked to many blue chip companies.

The seminar will be presented by Greg Smith who is a leader in terms of Online Marketing and was part of the Top Social Media Marketers in 2015.

The seminar will cover:

  • Social Media
  • Website
  • Google Marketing
  • Mobile
  • Customer Relationship Management

Please click on the program below for more information and we look forward to sharing this information and opportunity with you all.

Click here for the PROGRAM

Click here to REGISTER

Proud sponsors




Ask yourself

  • How much profit are you really making after all your costs are taken into account?
  • How do your three key cost headings compare with those of similar practices?
  • How does your practice Transaction Volume Index (TVI – volume of client transactions at the ATV (ACT) per veterinarian FTE per day) compare with other practices?
  • How does your practice performance compare with other practices in South Africa?
  • What lessons can you learn from other similar practices to improve your business performance?

You can use this exclusive IVPD Benchmark Service from by Dr John Sheridan of Veterinary Business to compare your practice with the median and with the lower and upper quartiles of all the participating practices like yours.

Your data will be guaranteed as secure, your practice will be allocated a unique identification code and as soon as data from the first 25 IVPD member practices has been processed, you will receive an e.mail report which will compare your practice performance with the median, lower and upper quartiles of all the participating practices.

Click here to see and hear

John's video on how the process works.

:: Become an IVPD member

IVPD has great member's benefits. 

Complete the Application for IVPD Membership form and the Shareholder Details form. Either fax to 086 672 6949 or email to together with proof of payment of R4,845-00 inclusive of VAT.

For any further information please contact Erica De Groot.


The seventh and a most successful  IVPD Kennel Assistants’ course 

The Finance model presented by Nedbank

The end of the Kennel Assistants’ Course celebration!

:: IVPD Courses


The seventh and a most successful  IVPD Kennel Assistants’ Course was held in Gauteng during October and November 2013 at Fourways Veterinary Hospital’s attractive new conference facility.   Sixty delegates attended the course spread over three days to accommodate the number of delegates registering.    Modules covered Finance presented by Nedbank who donated a goodie bag filled with useful items to the delight of delegates.   The IVPD Funeral Fund, presented by MS Life provided information on the coverage of funeral expenses for a low monthly payment which delegates could discuss with their practices.   Sr Corne Bezuidenhout of F10 Products gave an interesting and informative talk on the importance of Hygiene within a veterinary practice after which delegates broke for a lunch of Kentucky Fried Chicken sponsored by Hills.    The afternoon session covered Animal Management presented by Shannon McKay.   This module addressed pet handling, dealing with aggressive behaviour and general care of dogs and cats.   Sr Bridget Sardi of Fourways Vet Hospital explained the importance of the role of a kennel assistant within a veterinary practice covering appearance and behaviour, respect of animals in their care and ways of adding value to a practice.   Debbie Last and her team from Hills completed the course with a module entitled Happy Pets in Hospital.   This presentation included feeding pets the best diet for their needs, keeping patients comfortable whilst in hospital and tips on feeding the critically ill patient.   The day ended with a quiz for teams of four with the winning team each receiving a R200 Pick ‘n Pay voucher once again sponsored by Hills.   It was extremely satisfying to find that when calculating the team scores, most were well over 80% which demonstrated the attention delegates had paid to the course content.   A further prize was awarded to the kennel assistant who it was felt had interacted the most enthusiastically by answering and asking relevant questions and sharing personal ideas with the other delegates.  T-Shirts and caps were distributed to all delegates by both Hills and Nedbank.
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